Cibyn Vets near Caernarfon Cymraeg Contact Cibyn Vet Clinic

Llanberis Road
Caernarfon
Gwynedd LL55 2BD
E: reception@cibynvetclinic.co.uk

OPENING HOURS
Monday - Friday 8.30am to 6.30pm
Saturday 8.30am to 12.30pm

Payments, Insurance & Finance

Payments

As is commonly known, high quality veterinary care is not cheap! In order to provide the best possible care for your pets, we utilise a lot of expensive equipment, which has to be paid for and maintained. Keeping good staff and updating our skills are other expenses which have to be met from the fees charged. We endeavour to charge fair and realistic prices.

We cannot always estimate the exact cost of treatment in advance, but we will give you as much information as we can, even for minor procedures. Please ask for an estimate as required. If treatment which was not originally planned becomes necessary, we will do everything possible to keep you informed and seek your agreement before proceeding.

Loyalty Cards - a stamp will be given for each transaction in the clinic over £30 per day. After collecting 6 stamps a discount of £10 will be given when spending over £10 and a new loyalty card issued.

Insurance

Illnesses which require modern, sophisticated treatments can become expensive. We recommend that you consider taking out pet insurance, or setting a sum of money aside to cover any unexpected costs.

In the event of an insurance claim, you will need to pay for the treatment and then claim the fees back from the insurance company.  You will need to provide an insurance claim form with the owners section completed. We will complete the veterinary section and provide full, itemised invoices and medical notes as required. Please note that we are not able to send the forms directly to your insurance company so you will either need to collect the completed insurance form or provide an envelope, stamped and addressed to yourself when you give us the claim form. A small charge is made to cover postage if an envelope is not provided. We aim to complete and return insurance claim forms within 7 days of receipt.

Finance

If finance may be a problem, please discuss this with us before treatment commences. All payments are due at the time of treatment.

We accept VISA, Switch, Mastercard or cash.

Please note all account beyond our credit terms will incur a late payment fee of £20 and will be passed to our debt collection agency.
These accounts will also be subject to any legal costs incurred in obtaining settlement.

'Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities under reference number FRN738010’

Term & Conditions

Terms & Conditions